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The average number of problems reported per 100 vehicle fell from 107 last year to 102 this year. Half of the problems reported weren't even related to defects, but rather frustrations related to high-tech features such as voice-recognition devices.
The 2012 Porsche 911 had the fewest problems: 44 per 100 vehicles reported, while Lexus had the fewest problems overall as a brand (77 per 100 vehicles).
Among the disappointments was Volkswagen, coming in No. 29 out of 34 brands and 124 reported problems per 100 vehicles. Take a look at the rankings below and make sure you consider this when shopping for a vehicle.
| 2012 J.D. Power and Associates nameplate IQS ranking | |
| Lexus | 73 |
| Jaguar | 75 |
| Porsche | 75 |
| Cadillac | 80 |
| Honda | 83 |
| Acura | 84 |
| Infiniti | 84 |
| Toyota | 88 |
| Mercedes-Benz | 96 |
| BMW | 97 |
| Mazda | 97 |
| GMC | 99 |
| Nissan | 99 |
| Ram | 99 |
| Chevrolet | 100 |
| Industry Average | 102 |
| Audi | 105 |
| Buick | 106 |
| Hyundai | 107 |
| Kia | 107 |
| Lincoln | 107 |
| Volvo | 108 |
| Subaru | 109 |
| Jeep | 110 |
| Suzuki | 115 |
| Chrysler | 116 |
| Scion | 117 |
| Ford | 118 |
| Land Rover | 119 |
| Dodge | 124 |
| Mitsubishi | 124 |
| Volkswagen | 124 |
| MINI | 139 |
| Fiat | 151 |
| smart | 151 |
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