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Mercedes Ranks #1 in Dealer Satisfaction

Mercedes A new study that looked at how car shoppers are treated at dealerships ranked Mercedes-Benz and Lexus as the best dealerships.

The study was conducted by a firm called Pied Piper. They sent paid researchers to dealerships and had them rate their experience.

The top 4 out of 5 dealerships were luxury brands which isn't very surprising. On the lower end, Mitsubishi and Pontiac were rated the worst dealerships when it comes to being treated well.

The highest ranking dealerships were:

  1. Mercedes-Benz
  2. Lexus
  3. Jaguar
  4. Saturn
  5. Land Rover
The worst ranking dealerships were:
  1. Mitsubishi
  2. Pontiac
  3. Saab
  4. Jeep
  5. Chrysler

3 Steps Every Car Buyer Needs to Take to Save Maximum Money

The key to getting the best deal is to gather price or lease bids from as many local dealers as possible. Then shop that best price around until no one can beat it. Here are the steps:

Step 1 Get Prices From My Trusted Network

Select the vehicle you're interested in to see if there are local dealers in my network who will provide you with their best upfront price. You will get direct access to an internet sales manager who you can further negotiate with online (no need to visit dealership).
Select Vehicle to Get Local Pricing

Step 2 Get Prices From TrueCar / CarsDirect

TrueCar, and CarsDirect are my top 2 online price quote recommendations. These services show you pre-negotiated prices from dealers closest to you - and the deals are usually pretty decent. But remember, you can still negotiate further.

Step 3 Complete my Checklist

Follow this up with my checklist to make sure you squeeze out every last bit of savings.
- Gregg Fidan

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About The Author

Gregg Fidan Gregg Fidan is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.

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February 2023

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