Mini and Jaguar Ranked Best in Sales Satisfaction
In the luxury dealer category, Jaguar topped the list for the 3rd year in a row.
52% of respondents cited dealer treatment as a reason to purchase their new vehicle from a specific dealer.
38% of buyers cited vehicle price or the deal offered as the reason for selecting their dealer.
The study is a comprehensive analysis of the new-vehicle purchase experience, measuring customer satisfaction across four factors:
Other car makers who did well in the study include Buick, Chevrolet, Chrysler, Ford, and GMC.
My Recommendation for Car ShoppersTrueCar No-Haggle, CarsDirect, and NADAGuides are the quickest way to see the lowest car prices in your area. These sites show you no-haggle prices from dealers closest to you - and the deals are usually really good. This should be the first step you take when negotiating your car price. Follow this up with my checklist to make sure you squeeze out every last bit of savings.
- Gregg Fidan
Each week, I'll keep you up-to-date on the latest car deals and news that might affect your purchase. This includes...
- Best Rebates, Incentives, and Lease Deals
- Latest Car Buying Scams and Tricks
- The Best & Worst Time to Buy a Car
- Which Cars You Should Avoid