Top 5 Car Brands That Offer the Best Customer Service
If you're shopping for a new car, and want the very best customer service, look to luxury makers Lexus, Mercedes-Benz, Cadillac, Lincoln and Jaguar, according to J.D. Power and Associates.
The five luxury carmakers were placed in the top 40 of all world-wide brands – not just carmakers.
These top 40 were credited with communicating effectively with customers, and providing speed and convenience.
Jaguar in particular was noted for satisfying customers with a great new-vehicle sales experience, which is a good thing considering that its vehicles are known for poor reliability, according to Consumer Reports.
My Recommendation for Car Shoppers
TrueCar, Edmunds, and 1-800 Car Show are the quickest way to see the lowest car prices in your area. These sites show you no-haggle prices from dealers closest to you - and the deals are usually really good. This should be the first step you take when negotiating your car price. Follow this up with my checklist to make sure you squeeze out every last bit of savings.California Residents - Important:
There is a new online car buying service called Roadster, available only to California residents, which I highly recommend you try - especially if you hate the stress of haggling with a car salesman. They provide an expert concierge who negotiates the price of the car and delivers it to your home with zero hassle - you never have to interact with a dealership. Here is my in-depth review of Roadster and why I recommend it.- Gregg Fidan
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About: Gregg Fidan
Gregg Fidan + is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.
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