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If you're shopping for a new car, and want the very best customer service, look to luxury makers Lexus, Mercedes-Benz, Cadillac, Lincoln and Jaguar, according to J.D. Power and Associates.
The five luxury carmakers were placed in the top 40 of all world-wide brands – not just carmakers.
These top 40 were credited with communicating effectively with customers, and providing speed and convenience.
Jaguar in particular was noted for satisfying customers with a great new-vehicle sales experience, which is a good thing considering that its vehicles are known for poor reliability, according to Consumer Reports.

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