Cars With the Best Customer Satisfaction
March 21, 2013
The study found that overall customer satisfaction with service at a dealer facility has increased slightly from last year, which is good news. For mass market brands, GMC came out on top with a CSI score of 819, followed closely by MINI (810), Buick (809), Chevrolet (806) and Volkswagen (804).
For luxury brands, Lexus dominated for the fifth year in a row with a CSI score of 862, followed by Cadillac (858), Jaguar (856), Acura (852) and Infiniti (848).
Before you buy any new car, I recommend using the free RydeShopper to get the biggest savings and see what local dealers are willing to offer.
My Recommendation for Car ShoppersTrueCar No-Haggle, CarsDirect, and Ryde Shopper are the quickest way to see the lowest car prices in your area. These sites show you no-haggle prices from dealers closest to you - and the deals are usually really good. This should be the first step you take when negotiating your car price. Follow this up with my checklist to make sure you squeeze out every last bit of savings.
- Gregg Fidan
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About The AuthorGregg Fidan is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.
I welcome your car buying questions. Email Me and I'll be glad to answer them!