RealCarTips Logo

Mini and Jaguar Ranked Best in Sales Satisfaction

December 2, 2010

Mini Cooper DealershipsAccording to this year's J.D. Power and Associates 2010 Sales Satisfaction Index Study, Mini dealers are tops in sales satisfaction among mass-market automotive brands.

In the luxury dealer category, Jaguar topped the list for the 3rd year in a row.

52% of respondents cited dealer treatment as a reason to purchase their new vehicle from a specific dealer.

38% of buyers cited vehicle price or the deal offered as the reason for selecting their dealer.

The study is a comprehensive analysis of the new-vehicle purchase experience, measuring customer satisfaction across four factors:

  • Working out the deal
  • Salesperson
  • Delivery process
  • Dealership facility

    Other car makers who did well in the study include Buick, Chevrolet, Chrysler, Ford, and GMC.

    My Recommendation for Car Shoppers

    TrueCar, Edmunds, and 1-800 Car Show are the quickest way to see the lowest car prices in your area. These sites show you no-haggle prices from dealers closest to you - and the deals are usually really good. This should be the first step you take when negotiating your car price. Follow this up with my checklist to make sure you squeeze out every last bit of savings.

    New York Tri-State Residents - Important:

    There is a new car leasing service called Carvoy, available to NY tri-state area residents, which I recommend you try - especially if you hate the stress of haggling with car dealerships. Carvoy provides pre-negotiated lease deals, calculated with taxes and all fees incuded so you know exactly what it will cost. Here is my list of Best Carvoy deals, updated each month.

    - Gregg Fidan

    Each week, I'll keep you up-to-date on the latest car deals and news that might affect your purchase. This includes...
    • Best Rebates, Incentives, and Lease Deals
    • Latest Car Buying Scams and Tricks
    • The Best & Worst Time to Buy a Car
    • Which Cars You Should Avoid
    Enter Your Email Below

    (Absolutely NO SPAM, easy to unsubscribe)
    ×

    Gregg Fidan

    About: Gregg Fidan


    Gregg Fidan + is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.

    Latest Weekly Car Buying Tips    RSS Feed

    September 27, 2018
    September 20, 2018
    September 13, 2018
    September 6, 2018
    August 30, 2018
    August 23, 2018
    August 16, 2018
    August 9, 2018
    August 2, 2018
    July 26, 2018
    July 19, 2018
    July 12, 2018
    July 5, 2018
    June 28, 2018
    June 21, 2018
    June 14, 2018
    June 7, 2018
    May 31, 2018
    May 24, 2018
    May 17, 2018
    May 10, 2018
    May 3, 2018
    I welcome your car buying questions. Email Me and I'll be glad to answer them!