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GM Shocks Industry, Offers 60-Day Money Back Guarantee

September 17, 2009

GM Money Back GuaranteeDisappointed in the car you recently purchased? No problem if you happen to buy a GM vehicle.

From September 14th through November 30th, GM is offering a 60-day no questions asked, money-back guarantee on new cars - the first of its kind for the American auto market. It's all part of the company's recent "May the Best Car Win" campaign to give its sagging sales a much needed boost.

Under the plan, customers may return any 2009 or 2010 Chevy, Buick, Cadillac, or GMC model between 31 and 60 days following the purchase.

Naturally, there are some restrictions:

GM is taking drastic measures to regain customers, and with a 35% sales decline compared to last year, it's no wonder.

Of course, this is good news for auto shoppers. For a limited time, GM buyers won't have to worry about risking their money on a purchase that may turn out to be a mistake.

In other countries where a money-back guarantee program has been attempted, about 2% of all purchases were returned. And in case you're wondering about taxes, you will be fully refunded on all taxes upon returning the car.

My Recommendation for Car Shoppers

TrueCar No-Haggle, Edmunds Price Promise, and 1-800 Car Show are the quickest way to see the lowest car prices in your area. These sites show you no-haggle prices from dealers closest to you - and the deals are usually really good. This should be the first step you take when negotiating your car price. Follow this up with my checklist to make sure you squeeze out every last bit of savings.

California Residents - Important:

There is a new online car buying service called Roadster, available only to California residents, which I highly recommend you try - especially if you hate the stress of haggling with a car salesman. They provide an expert concierge who negotiates the price of the car and delivers it to your home with zero hassle - you never have to interact with a dealership. Here is my in-depth review of Roadster and why I recommend it.

- Gregg Fidan

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Gregg Fidan

About: Gregg Fidan

Gregg Fidan + is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.

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