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Lincoln, Chrysler Win 2011 Vehicle Satisfaction Awards

May 26, 2011

Can't get no satisfaction with your car?

Perhaps AutoPacific has something to say about that. The automotive marketing company conducted research to find out which cars are keeping their owners the happiest.

And don't be surprised if the results shock you - because the 2011 Vehicle Satisfaction Awards (VSA) top honors go to Lincoln and Chrysler.

Lincoln won for Highest Satisfaction Premium Brand. Chrysler nabbed the top spot for Highest Satisfaction Popular Brand.

Both carmakers also earned kudos for individual models: the Lincoln MKZ won for Luxury Midsize and Hybrid categories, while the Chrysler Town & Country took a VSA in the Minivan spot.

Here is a list of all the winners:



Premium Luxury Car Mercedes-Benz S-Class
Aspirational Luxury Car Hyundai Genesis
Luxury Mid-Size Car Lincoln MKZ
Large Car Ford Taurus and Toyota Avalon (tie)
Premium Mid-Size Car Hyundai Sonata
Mid-Size Car Suzuki Kizashi
Premium Compact Car Volvo C30/S40/V50
Compact Car Hyundai Elantra
Economy Car Honda Fit
Sports Car Porsche 911
Sporty Car Scion tC
Hybrid Car Lincoln MKZ Hybrid

Heavy Duty Pickup Ford F-Series Super Duty
Large Light Duty Pickup Chevrolet Avalanche
Compact Pickup Honda Ridgeline
Luxury Sport Utility Vehicle Cadillac Escalade
Large Sport Utility Vehicle GMC Yukon
Premium Mid-Size Sport Utility Vehicle Jeep Grand Cherokee
Premium Luxury Crossover SUV Lincoln MKT
Luxury Crossover SUV Lexus RX
Large Crossover SUV Ford Flex
Premium Mid-Size Crossover SUV Ford Explorer
Mid-Size Crossover SUV Mitsubishi Outlander
Compact Crossover SUV Kia Sportage
Minivan Chrysler Town & Country
Hybrid Truck Lexus RX450h Hybrid

My Recommendation for Car Shoppers

TrueCar, Edmunds, and 1-800 Car Show are the quickest way to see the lowest car prices in your area. These sites show you no-haggle prices from dealers closest to you - and the deals are usually really good. This should be the first step you take when negotiating your car price. Follow this up with my checklist to make sure you squeeze out every last bit of savings.

California Residents - Important:

There is a new online car buying service called Roadster, available only to California residents, which I highly recommend you try - especially if you hate the stress of haggling with a car salesman. They provide an expert concierge who negotiates the price of the car and delivers it to your home with zero hassle - you never have to interact with a dealership. Here is my in-depth review of Roadster and why I recommend it.

- Gregg Fidan

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Gregg Fidan

About: Gregg Fidan

Gregg Fidan + is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.

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