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Consumer Reports Releases 2011 Car Reliability Survey

November 3, 2011

Consumer Reports has just released the results from their 2011 Annual Car Reliability Survey.

Ford took a beating, dropping from 10th to 20th place mainly due to problems with their MyFord Touch system and dual-clutch transmissions.

Chrysler was the big surprise, improving their rankings considerably thanks to the Chrysler 200, Dodge Durango, and Jeep Grand Cherokee.

Consumer Reports gets their data from surveys submitted by 1.3 million vehicle owners who subscribe to the magazine.

It is the largest consumer survey of vehicle owners, but some industry analyst claim the data can be biased and unfair.

Case in point: many of the Ford reliability issues came about from problems experienced with the MyFord Touch system - not related to driving dynamics or mechanical issues.

Below is a list of the best and worst vehicles by brand based on predicted reliability. Models with an asterisk (“*”) are based on data for one model year only.

Make
Worst model
Best model
Scion
xB
xD
Lexus
IS Convertible*
CT 200h*
Acura
TSX
TL (FWD)
Mazda
CX-9
MX-5 Miata
Honda
Odyssey*
CR-Z*
Toyota
Sienna (AWD)*
Highlander (4-cyl.)
Infiniti
G Convertible
QX56*
Subaru
Tribeca*
Forester (non-turbo)
Nissan
Z
Titan*
Volvo
XC90*
C70*
Hyundai
Santa Fe (V6)
Elantra Wagon
Kia
Sedona
Optima*
Jeep
Wrangler (4-door)
Patriot
Lincoln
MKX (FWD)*
MKZ Hybrid*
Chrysler
Town & Country
200*
Volkswagen
Routan
Golf TDI
Chevrolet
Silverado 2500*
Volt*
Mercedes-Benz
GL-Class
C-Class (RWD)
BMW
550i*
X3*
Ford
Edge (AWD)*
Fusion Hybrid
Dodge
Ram 2500 (turbodiesel)
Caliber
GMC
Sierra 2500*
Sierra 1500 (V6, 2WD)
Mini
Cooper Clubman S
Cooper Hatchback
Buick
LaCrosse (AWD)*
Enclave (FWD)
Cadillac
Escalade*
CTS (V6, RWD)
Audi
Q5 (V6)
A4 (4-cyl.)
Porsche
Cayenne*
911*
Jaguar
XF
XJ*
*Based on one model year; redesigned or introduced for 2011


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Gregg Fidan + is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.

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