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Lincoln and Buick Top Customer Satisfaction List

BuickHard to believe, but America is back on top in customer satisfaction, according to a 2010 Auto Industry Report.

Domestic car manufacturers top the list of the American Consumer Satisfaction Index for the first time in the study's 15-year history, with Ford and General Motors taking the top spots.

In a press release, the study explains that Ford and GM's Lincoln-Mercury and Buick nameplates took the lead for the first time ever.

Chrysler, however, continues to under-perform, with two of its three divisions at the bottom.

While the top U.S. brands finished just three points ahead from the best-performing imports, customer satisfaction with Japanese and Korean cars dropped the most from last year's survey, largely due to vehicle recalls.






3 Steps Every Car Buyer Needs to Take to Save Maximum Money

The key to getting the best deal is to gather price or lease bids from as many local dealers as possible. Then shop that best price around until no one can beat it. Here are the steps:

Step 1 Get Prices From My Trusted Network

Select the vehicle you're interested in to see if there are local dealers in my network who will provide you with their best upfront price. You will get direct access to an internet sales manager who you can further negotiate with online (no need to visit dealership).
Select Vehicle to Get Local Pricing

Step 2 Get Prices From TrueCar / CarsDirect

TrueCar, and CarsDirect are my top 2 online price quote recommendations. These services show you pre-negotiated prices from dealers closest to you - and the deals are usually pretty decent. But remember, you can still negotiate further.

Step 3 Complete my Checklist

Follow this up with my checklist to make sure you squeeze out every last bit of savings.
- Gregg Fidan

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About The Author

Gregg Fidan Gregg Fidan is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.

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