Lincoln and Buick Top Customer Satisfaction List
Domestic car manufacturers top the list of the American Consumer Satisfaction Index for the first time in the study's 15-year history, with Ford and General Motors taking the top spots.
In a press release, the study explains that Ford and GM's Lincoln-Mercury and Buick nameplates took the lead for the first time ever.
Chrysler, however, continues to under-perform, with two of its three divisions at the bottom.
While the top U.S. brands finished just three points ahead from the best-performing imports, customer satisfaction with Japanese and Korean cars dropped the most from last year's survey, largely due to vehicle recalls.
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- Gregg Fidan
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- Best Rebates, Incentives, and Lease Deals
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- The Best & Worst Time to Buy a Car
- Which Cars You Should Avoid