Lincoln and Buick Top Customer Satisfaction List
Domestic car manufacturers top the list of the American Consumer Satisfaction Index for the first time in the study's 15-year history, with Ford and General Motors taking the top spots.
In a press release, the study explains that Ford and GM's Lincoln-Mercury and Buick nameplates took the lead for the first time ever.
Chrysler, however, continues to under-perform, with two of its three divisions at the bottom.
While the top U.S. brands finished just three points ahead from the best-performing imports, customer satisfaction with Japanese and Korean cars dropped the most from last year's survey, largely due to vehicle recalls.
3 Steps Every Car Buyer Needs to Take to Save Maximum MoneyThe key to getting the best deal is to gather price or lease bids from as many local dealers as possible. Then shop that best price around until no one can beat it. Here are the steps:
Step 1 Get Prices From My Trusted NetworkSelect the vehicle you're interested in to see if there are local dealers in my network who will provide you with their best upfront price. You will get direct access to an internet sales manager who you can further negotiate with online (no need to visit dealership).
Step 2 Get Prices From TrueCar / CarsDirectTrueCar, and CarsDirect are my top 2 online price quote recommendations. These services show you pre-negotiated prices from dealers closest to you - and the deals are usually pretty decent. But remember, you can still negotiate further.
Step 3 Complete my ChecklistFollow this up with my checklist to make sure you squeeze out every last bit of savings.
- Gregg Fidan
Each week, I'll keep you up-to-date on the latest car deals and news that might affect your purchase. This includes...
- Best Rebates, Incentives, and Lease Deals
- Latest Car Buying Scams and Tricks
- The Best & Worst Time to Buy a Car
- Which Cars You Should Avoid