Find the Best Car Deals Near You ⤵
Cars with the Best Customer Service
April 17, 2014
If you're shopping for a new car, and want the very best customer service, look to Buick and Cadillac, according to a recent study conducted by J.D. Power and Associates.
The J.D. Power 2014 US Customer Service Index (CSI) Study looked at customer satisfaction for maintenance or repair work for one to five-year-old cars that are either owned or leased. The study found that more vehicle manufacturers are offering owners complimentary or prepaid maintenance packages for their new car or truck, which in turn helps develop brand loyalty and helps keep owners with their vehicle for longer.
For mass market brands, Buick was crowned number one in terms of customer satisfaction with a score of 835 out of 1,000. The top five are rounded out by Volkswagen, GMC and Mini (tied for third) and Chevrolet.
And for the luxury market, Cadillac came out on top with 872 points, followed by Audi, Lexus, Infiniti and Lincoln (tied for fourth).
If you're considering any of these award-winning vehicles, I recommend you use TrueCar No Haggle and CarsDirect to get the best deal possible on any of these vehicles.
Signup for The Weekly Newsletter
![](/assets/images/cartoons/dealership.jpg)
Each week, I'll keep you up-to-date on the latest car deals and news that might affect your purchase. This includes...
- Best Rebates, Incentives, and Lease Deals
- Latest Car Buying Scams and Tricks
- The Best & Worst Time to Buy a Car
- Which Cars You Should Avoid
About The Author
![Gregg Fidan](/assets/images/gregg/profile-pic.png)
Latest Weekly Car Buying Tips
July 2024
- All SUV Lease Deals Compared July 2024 Jul 25, 2024
- Real Prices of New Compact SUVs Jul 25, 2024
- New Cars You Should Wait to Buy Jul 25, 2024
- Cheapest Luxury Lease Deals Jul 25, 2024
- Best Car Deals by Category Jul 18, 2024
- Cars With the Largest Rebates Jul 18, 2024
- Price Comparison of Subcompact SUVs Jul 18, 2024
- Largest Hidden Dealer Rebates Jul 18, 2024
- Best 0% Finance Deals July 2024 Jul 11, 2024
- Best Bang for Your Buck Lease Deals Jul 11, 2024
- Best Electric, Hybrid Lease Deals Jul 11, 2024
- Real Prices of Pickup Trucks Jul 11, 2024
- Biggest Discounts on New Cars Jul 04, 2024
- New Cars with the Most Available Inventory Jul 04, 2024
- Top 100 Cheapest New Cars for 2024 Jul 04, 2024
- Real Prices of Midsize SUVs Jul 04, 2024
June 2024
- Top 100 Cheapest Lease Deals Jun 27, 2024
- Best Car Deals for 4th of July 2024 Jun 27, 2024
- Worst Cars to Lease Right Now Jun 27, 2024
- Real Prices of Compact Cars Jun 27, 2024
- Best Car Deals Around the Country Jun 20, 2024
- Real Prices of Midsize Cars Jun 20, 2024
- Real Prices of Large SUVs Jun 13, 2024
I welcome your car buying questions. Email Me and I'll be glad to answer them!