Find the Best Car Deals Near You ⤵
Cars with the Best Customer Service
April 17, 2014
If you're shopping for a new car, and want the very best customer service, look to Buick and Cadillac, according to a recent study conducted by J.D. Power and Associates.
The J.D. Power 2014 US Customer Service Index (CSI) Study looked at customer satisfaction for maintenance or repair work for one to five-year-old cars that are either owned or leased. The study found that more vehicle manufacturers are offering owners complimentary or prepaid maintenance packages for their new car or truck, which in turn helps develop brand loyalty and helps keep owners with their vehicle for longer.
For mass market brands, Buick was crowned number one in terms of customer satisfaction with a score of 835 out of 1,000. The top five are rounded out by Volkswagen, GMC and Mini (tied for third) and Chevrolet.
And for the luxury market, Cadillac came out on top with 872 points, followed by Audi, Lexus, Infiniti and Lincoln (tied for fourth).
If you're considering any of these award-winning vehicles, I recommend you use TrueCar No Haggle and CarsDirect to get the best deal possible on any of these vehicles.
Signup for The Weekly Newsletter
Each week, I'll keep you up-to-date on the latest car deals and news that might affect your purchase. This includes...
- Best Rebates, Incentives, and Lease Deals
- Latest Car Buying Scams and Tricks
- The Best & Worst Time to Buy a Car
- Which Cars You Should Avoid
About The Author
Gregg Fidan is the founder of RealCarTips. After being ripped off on his first car purchase, he devoted several years to figuring out the best ways to avoid scams and negotiate the best car deals. He has written hundreds of articles on the subject of car buying and taught thousands of car shoppers how to get the best deals.Latest Weekly Car Buying Tips
April 2024
- New Cars with the Most Available Inventory Apr 25, 2024
- Best Car Deals by Category Apr 25, 2024
- Top 100 Cheapest New Cars for 2024 Apr 25, 2024
- Real Prices of New Compact SUVs Apr 25, 2024
- Top 100 Cheapest Lease Deals Apr 18, 2024
- Worst Cars to Lease Right Now Apr 18, 2024
- Cars With the Largest Rebates Apr 18, 2024
- Real Prices of Midsize Cars Apr 18, 2024
- Best 0% Finance Deals April 2024 Apr 11, 2024
- Best Bang for Your Buck Lease Deals Apr 11, 2024
- Best Electric, Hybrid Lease Deals Apr 11, 2024
- Price Comparison of Subcompact SUVs Apr 11, 2024
- Biggest Discounts on New Cars Apr 04, 2024
- Real Prices of Large SUVs Apr 04, 2024
- New Cars You Should Wait to Buy Apr 04, 2024
- Largest Hidden Dealer Rebates Apr 04, 2024
March 2024
- Real Prices of Midsize SUVs Mar 28, 2024
- Which Cars Better to Lease or Buy Mar 28, 2024
- Nissan Rogue Special Deals Alert Mar 28, 2024
- Cheapest Luxury Lease Deals Mar 28, 2024
- Real Prices of Compact Cars Mar 21, 2024
- Best Car Deals Around the Country Mar 14, 2024
- Real Prices of Pickup Trucks Mar 14, 2024
I welcome your car buying questions. Email Me and I'll be glad to answer them!