How to Check or File Complaints Against an Insurance Company
Some companies take pride in customer service while others try to make your life hell once you file a claim.
When comparison shopping for car insurance, you may see some huge differences in pricing.
It's not always a good idea to go with the insurance provider that has the lowest rates. You should check their complaint history first and make sure you can trust them to take care of you in the event of an accident.
The most common car insurance complaints are:
- Delays in Claim Handling
- Denial of Claims
- Unsatisfactory Settlement Offer
- Rate Increases
You can check or file complaints for insurance companies at the NAIC Consumer Information site.
In general, if it's a well-known car insurance company such as AllState, Geico, Progressive, Nationwide, and some others, you can be more confident they won't screw you over.
But if you see really low rates from an unknown company, make sure to check their complaint record before buying.
My Recommendation for Car ShoppersTrueCar No-Haggle, CarsDirect, and NADAGuides are the quickest way to see the lowest car prices in your area. These sites show you no-haggle prices from dealers closest to you - and the deals are usually really good. This should be the first step you take when negotiating your car price. Follow this up with my checklist to make sure you squeeze out every last bit of savings.
- Gregg Fidan
Each week, I'll keep you up-to-date on the latest car deals and news that might affect your purchase. This includes...
- Best Rebates, Incentives, and Lease Deals
- Latest Car Buying Scams and Tricks
- The Best & Worst Time to Buy a Car
- Which Cars You Should Avoid